Kindly note all orders placed from 17th December 2024 are on a pre-order basis & will be fulfilled from the 7th January 2025

TERMS AND CONDITIONS

1. Introduction
Welcome to Honey House! These terms and conditions govern your use of our website located at www.honeyhouse.org.za and the purchase of our products. By accessing or using our website, you agree to comply with these terms and conditions. 2. Definitions and Interpretations
  • “Website” refers to the Honey House website located at www.honeyhouse.org.za
  • “User” means any person who accesses or uses the website.
3. General
  • Honey House specialises in manufacturing and distributing raw honey, beeswax candles, and a honey subscription box.
  • Certain pages of the website may require user registration and acceptance of specific terms and conditions related to the honey subscription box.
4. Allowed Use and Licence
  • Users are licensed to view, download, and print content from the website for personal, educational, and non-commercial purposes only.
  • Content from the website shall not be used for commercial purposes without prior written consent from Honey House.
  • The caching of the website is permitted under specific conditions outlined by Honey House.
5. Intellectual Property Rights
  • All intellectual property on the website, including trademarks, domain names, and content, belongs to or is licensed to Honey House.
  • Users agree not to use any trademark of Honey House without prior written consent.
6. Privacy Policy
  • Honey House may collect and use personal information, including but not limited to name, contact numbers, email address, and IP address, as outlined in our Privacy Policy available at www.honeyhouse.org.za/privacy-policy.
  • Personal information is collected for order fulfilment, customer service, and to improve our services.
  • Honey House complies with the provisions of the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA) regarding the collection, storage, and use of personal information.
7. Hyperlinks
  • Hyperlinks to the website should be directed to the home page of Honey House (www.honeyhouse.org.za).
  • Honey House is not liable for any damages resulting from the use of content accessed through unauthorised hyperlinks.
8. Dispute Resolution
  • Any disputes arising from the use of the website shall be referred to arbitration in Cape Town, South Africa, in accordance with the laws of South Africa.
  • The arbitration proceedings shall be conducted in English.
9. Changes and Amendments
  • Honey House reserves the right to modify these terms and conditions at any time without prior notice.
  • Changes will be effective immediately upon posting on the website.
10. Contact Information
  • For questions or concerns regarding these terms and conditions, please contact us at info@honeyhouse.org.za or [phone number].

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